Retention refers to the volunteer's adherence to the initial contract agreement. If a volunteer is asked to commit 4 hours a week for a six month period, and the volunteer leaves after 6 months, it can be said that the retention was successful.
Volunteers have the right to be given training for the tasks required of the position. Even if the volunteer is a consultant and already has the skills necessary, she/he must still be offered clear directions and timelines for how the activity is to be completed. Volunteers must know what is expected of them, both in their product and delivery of that product.
Find more great retention tips here, and here, and here!
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